FAQs
Quick answers to common questions.
Who can use Bodymod?
Anyone 18 or over who is in Australia.
Can I get weight loss medication through Bodymod?
Yes. Our doctors can prescribe weight loss medication when it's right for you. Your eScript is sent straight to your phone.
Can I ask for a specific medication?
Yes. Tell us which one when you start, and talk it through with your doctor.
Can I choose video or phone?
Yes, pick either when you book. Video works on your phone, tablet or computer.
Am I guaranteed a prescription?
No. Your doctor will only prescribe if it's right for you.
Can you update my GP?
Yes. Just ask and we'll send them a summary.
Which pharmacy can I use?
Any pharmacy you like. Your eScript works anywhere in Australia.
How do I change my booking?
Log in and go to Bookings. Cancel up to 24 hours before for a full refund, then pick a new time.
What if I feel unwell after my visit?
In an emergency, call 000. Otherwise, tell us through Report a side effect in your account, or see your GP.
How do I make a complaint?
See our complaints page for how to reach us.
How much does it cost?
You see the consult fee before you book. There is no Medicare rebate. Medication is paid for separately at the pharmacy.
Do I need a referral?
No. You can book a consult with a Bodymod doctor without a referral.
Still need help? Email support@bodymod.com.au.