Is telehealth safe for weight loss care?

Telehealth can be a safe way to get weight loss care when it follows the same standards as a clinic visit. That means a registered doctor, a real-time consult, a proper health history, private records and a clear way to get help between appointments.

Are online doctors properly registered?

They should be. Every doctor who practises in Australia must be registered with the Medical Board of Australia through Ahpra. You can check any doctor's registration on the public Ahpra register using their name.

How do I know a service is doing it properly?

Look for a live consult with a doctor, by video or phone, before any prescription. Be careful of services that prescribe from a questionnaire alone. A good service also asks about your health history, tells you about side effects, and makes follow-up easy.

What if I get side effects?

If it's an emergency, call 000. For other side effects, contact your doctor. In your Bodymod account you can report a side effect, and it goes straight to your doctor. You can also call healthdirect on 1800 022 222 for advice from a registered nurse, any time.

Is my health information private?

It should be. Bodymod stores your health information in Australia, encrypts your health answers, and does not record video calls. Only your doctor and care team see what they need to look after you.

When is telehealth not the right choice?

If you have chest pain, trouble breathing, severe pain or thoughts of harming yourself, don't book an online consult. Call 000 or go to your nearest emergency department. Some health problems also need a physical exam, and your doctor will tell you if you should see someone in person.